About Us
Effective Date: November 12, 2026
Last Updated: November 12, 2026
Lunvito is an online retail brand operated by Wuhan Zhanglixin Trading Co., Ltd. Our goal is to make the steps of online shopping understandable, with useful information about items, clear purchasing policies, and accessible ways to ask about an order.
Reviewing an Item
Product details and available options are displayed for the individual listing. Selection and prices may change, so we encourage visitors to examine the specific description, variation, and current price. If an important characteristic is unclear, our support channel can receive a question before a purchase is made.
Understanding the Order
Our Terms of Service explains how orders are submitted and accepted. The Shipping Policy distinguishes processing after payment from carrier transit after dispatch, and the checkout presents applicable shipping methods and charges. Reviewing these details helps customers make an informed decision.
After-Sales Assistance
If you have a delivery question, wish to request cancellation, or need help with merchandise you have received, email our support team and include the order reference. The Return & Refund Policy explains voluntary return requests and the remedies that may apply when goods are defective, incorrectly supplied, or not delivered.
Information and Privacy
The information involved in browsing is different from the information needed for shipping a purchase. Our Privacy Policy describes relevant data-handling purposes and identifies the Data Controller. It also explains how people can submit privacy-rights requests or change optional marketing preferences.
Our Business Details
The company address below identifies the business for correspondence and identification. It is not necessarily a retail showroom or warehouse accepting customer returns. If a return requires shipping, use the destination expressly authorized in your return instructions.
Thank you for visiting Lunvito.
Business and Contact Information
Operating Company: Wuhan Zhanglixin Trading Co., Ltd.
Unified Social Credit Code (USCC): 91420114MAKDQF163T
Company Address: Factory Building 6-1298, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province
Support Email: service@lunvito.com
Contact Phone: +86 13848275369
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)